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 Frequently Asked Questions Q: How do I find out if my insurance will cover the glass claim? How do I make a claim? How do I know if you accept my insurance? A: Contact us with your policy information and we will make a three way call to your insurance claims administrator. We are able to bill through the Safelite, Lynx, Alliance, and GlassComp networks. If your insurance company does not participate in a network, then we will bill them directly. They will be able to confirm your coverage and any deductible that may apply. Then, they will be able to dispatch the work directly to our shop. Q: If I don’t have glass coverage how can I get a cash quote? A: Contact Us by phone or email and provide us your vehicle information. We will then be able to give you a free, no obligation quote. Q: How long does a windshield replacement take? A: About an hour, depending on: the vehicle, the condition of the vehicle, and the options on your windshield. Specialty vehicles usually take longer. It is also important to note that the windshield should sit after a windshield replacement. The exact time depends on the weather conditions, such as humidity and temperature. Your technician will be sure to let you know when it will be safe to drive. Q: Will filing a glass claim affect my insurance rates? A: Arizona law states that a windshield replacement is a no fault claim and will not raise your rates. However, some insurance companies monitor the frequency of claims when renewing your policy.
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